Privacy Policy

WEBSITE PRIVACY POLICY STATEMENT

DataHyv Company

DataHyv is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

Our company is committed on ensuring that your personal information is protected. Should we ask you to provide certain information by which you can be identified when you are using this website, rest assured that it will only be utilized in accordance with this privacy policy and the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

DataHyv has a firm policy of protecting the confidentiality and security of information of our website users. Please take time to read this policy carefully. It will provide you crucial information on how we handle your personal information.

DataHyv reserves the right to change this policy at any time. We advise you to check this page regularly to ensure that you are always aware of the current policy. This policy is set and effective from 15 April 2019.


COLLECTION OF PERSONAL INFORMATION

Personal Information is information or an opinion that identifies an individual. The personal Information we collect are as follows:

  • Name;
  • Job title
  • Contact details, including your home address, email address, business address, telephone and mobile numbers;
  • Demographic Information such as age, gender, personal preferences and interest, among others.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are aware and you have permission of the information provided to us by the third party.


USE OF PERSONAL INFORMATION

We collect this information to understand your needs and to deliver superior service to you, and particularly for the following reasons:

  • For internal record keeping
  • To circulate promotional email campaigns about our products and services, special offer, and other information which we think may be valuable to you using the email address which you have provided
  • To customize our website to provide a better user experience to you
  • To contact you via telephone, email, fax, or mail for market research purposes or simply, to connect with you
  • When we are required by law

DISCLOSURE OF PERSONAL INFORMATION

We do not disclose any kind of personal information about you to anyone, except for the following circumstances:

  • When we believe it necessary for the conduct of our business
  • Where disclosure is required by law
  • When you have given consent to provide it to third parties

When we disclose your personal information to third parties for the purposes stated above, the third party will be obligated to use it in accordance with this Privacy Policy. Except in those given situations, we will not make any disclosures to third parties and companies who may want to sell their products and/or services to you without your consent. We ensure to only disclose information in good faith and where we have sought to maintain confidentiality.


SECURITY OF PERSONAL INFORMATION

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

Additionally, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you


CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your consent, or we were required by law to do so.


ACCESS TO YOUR PERSONAL INFORMATION

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing and we will respond within a reasonable time.

DataHyv will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.


MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information, we Hold on you is not up to date, inaccurate, irrelevant, or misleading, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you. Please email your request to update your personal information on support@datahyv.com and we will respond to any request within a reasonable time.


COOKIES AND WEB ANALYTICS

In order to improve your experience on our site, we may use 'cookies' and other similar technologies to keep track of your computer settings and data log. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences, interests, and browsing behaviour. Cookies, by themselves, do not provide us your email address, and other personal details. If you wish to refuse this, you are free to do so, and you can do this by selecting the appropriate settings on your browser. However, please note that if you do this, it may affect your use of this website and you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. We will not be responsible or liable for the sensitive information you will provide whilst visiting such websites. So, when you go to other websites from here, we advise you to be aware and read their privacy policy.


UPDATE ON THIS POLICY

This policy may change from time to time and is available on our website.


CONTACT US

If you have any questions about this policy, please contact us at support@datahyv.com.

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